Shipping Policy
Information about our delivery services
Delivery Areas
Renthing currently offers delivery services to the following areas:
- Klang Valley (Kuala Lumpur and Selangor)
- Penang
- Johor Bahru
- Other major cities in Malaysia (subject to availability)
Delivery Times
Our standard delivery times are as follows:
- Within Klang Valley: 1-2 business days
- Other major cities: 2-4 business days
- Remote areas: 3-7 business days
Please note that delivery times may vary depending on product availability and location.
Delivery Fees
Delivery fees are calculated based on:
- Distance from our fulfillment center
- Size and weight of the items
- Delivery speed selected
Exact delivery fees will be calculated and displayed during checkout.
Delivery Options
Standard Delivery
Our regular delivery service that follows the standard delivery times mentioned above.
Express Delivery
Available in select areas, ensuring same-day or next-day delivery for urgent rental needs.
Installation Services
For certain products, we offer installation services at an additional cost. Our trained professionals will set up the rented item at your desired location. Installation services must be requested at the time of order.
Returns and Pickups
At the end of your rental period, you can:
- Drop off the item at one of our designated return points
- Extend your rental period (subject to availability)
Contact Information
If you have any questions about our shipping policy or delivery status, please contact our customer service team at [email protected]