Refund Policy

Our commitment to customer satisfaction

Cancellation Policy

We understand that plans can change. Here's our cancellation and refund policy:

Free cancellation up to 24 hours before rental start
Partial refund for cancellations within 24 hours of rental start
No refund for no-shows or late pickups

Refund Process

When a refund is applicable:

Refunds are processed within 5-7 business days
Original payment method will be credited
You'll receive an email confirmation when refund is processed
Processing time may vary depending on your payment provider

Special Circumstances

Product Issues

Full refund if the rented product is defective or not as described.

Service Issues

Compensation for service-related problems or delays.

Contact Us

If you have any questions about our refund policy, please contact our customer service team at [email protected]